Customer Licensing Satisfaction Survey

Fill out the information below, press 'submit' and it will be sent via e-mail.
Have you spoken with a SESAC representative within the last six (6) months?   Yes  No (If no, go to question 7)
Was your call transferred to the appropriate department?   Yes  No
If you were put on hold, was your wait less than 2 minutes?   Yes  No
If using the voicemail system, did you find it easy to navigate?   Yes  No
If you left a message, was your call returned the same or next business day?   Yes  No
Did the SESAC representative seem knowledgeable when answering your questions?   Yes  No
Do you find the SESAC invoices/statements easy to understand?

Yes  No

 
Have you visited the SESAC website? If no, go to comments

Yes  No
Did you find the website easy to navigate? Yes  No
Was the website useful in answering your questions? Yes  No
Comments

Thank You for taking time to complete this survey, which will enable us to better serve your music licensing needs.

Sincerely, SESAC Account Resolution Department